Here is a list answers for questions that we get asked frequently:
Is there a charge for a service call?
Yes, there is. Depending on the location and time of the breakdown, the service call charges may differ.
Do you charge by the hour or by the job?
Most common PM services and repairs are flat rate charge. Call us for road breakdown service rates.
What method of payment do you accept?
We accept cash, cheques, email transfers, Visa, Mastercard & Amex.
Can you do an annual inspection in my yard?
As a mobile service provider we are prohibited by law from conducting any annual inspections outside of motor vehicle inspection station. However, we will gladly refer you to one of the MVIS registered shops we work with.
Can you repair everything on the spot?
This strongly depends on the type of a breakdown and the location of a breakdown. For example, if your truck’s fan belt breaks, we can replace it on the spot. However, any more complex break down, such as failed turbo, or breakdown on the road/highway will require the truck to be towed to a safe spot due to safety reasons.
What other charges there are?
Fuel charge per km is added for each service call. As well as, 3.6% transaction fee on every purchase using Visa, MasterCard & Amex.
Do you provide warranty for parts and labour?
We do provide parts and labour warranty of 90 days or 5000 kms, whichever comes first. We do not provide a warranty on used or customer-supplied parts.
I need a brake job. What is the earliest time I can schedule it?
Contact us for our schedule availability.
Do you provide tow services?
No we don’t. We only provide maintenance and repair services.
Do you provide tire service/repair?
Yes, we provide tire service and repair.